Frequently Asked Questions, FAQs

Compulearn is a computer learning service in Australia and it is operated under Global IT Group Pty Ltd. It was originally called AMT Computer Training Centre, part of the computer service business Advanced Microhard Technology. Compulearn.com.au is the registered domain name used to resolve Compulearn.com.au to our web site IP address. Compulearn web site provides important info on IT Training as well as online learning or e-learning solutions for individuals, corporate sectors, education and government organizations.Compulearn provides the finest online e-learning on the market today. AMT computer Learning Centre and Compulearn.com.au are both owned and operated by Global IT Group Pty Ltd. You may contact us at info@Compulearn.com.au . Please feel free to contact us for any reason.

What is Online Training?

Online Training is an incredible, effective, Internet-based training solution offered by Compulearn.com.au. These online learning subscriptions are perfect for training in your home, your office or remote locations. In fact, Compulearn's online courses are available in any location with Internet access.

What computer system do I need to run your online courses?

Although our courses can be run at minimum system requirements such as Pentium 100mhz with Windows 9x, VGA display with 256 colours. We recommend that students use Pentium II or higher processor with a 32-bit windows operating system such as Windows 9x, Me, NT 4.0, Windows 2000 or XP. The better PC system you use, the better performance or learning experience you will have.

If you are a Mac System User, please contact us to confirm the system requirements.

How do I order your online courses?

It is easy to order our online courses. Just click the Add to Cart link at the right hand side of the course listing on the table. Paypal secure payment links will guide your through our right ordering procedures. Once the order is submitted and the payment is processed, Compulearn will notify you via your email, assigning a Student ID, Password for you with some Login Instructions as well. This generally takes place a one or two days .

Who can take a Compulearn online course?

Compulearn online training courses are open to anyone with Internet access, from anywhere around the world.

Where do classes take place?

Compulearn's online training courses take place wherever your web enabled computer is sitting: at home, at work, one the train, on the road -- actually anywhere as long as you have access to the Internet. With the help of modem wireless networking technology, you can enough have the luxury of doing your courses at your backyard or around your house, wherever you prefer. It is fully within your own choice, under your full control in this scenario.

Do you provide a time table for us to do online training courses?

No. A registered paid student can sign into our online system whenever convenient, at any time to do his/her courses. You don't have to be online at a fixed time at all. This is completely up to yourself. Some people might prefer to have a strict time table for the purpose speeding up their learning process, while some might prefer to take it easy, doing their courses in a relaxing manner. However, with Compulearn e-learning, you have the freedom of doing your online courses anytime, anywhere, at your own pace.

Do I need to purchase or learn how to use any software for such a course?

No, Compulearn online courses are completely web-based. You do not need to buy any software in order to a our online courses. The courses are designed in a way that allows anyone with minimum computer skills to be able to follow in a easy-to-understand manner.

What is the time limit for me to complete a course?

There is no time limit for individual courses. You can begin with any course you would like to do, and take as much time as you need to complete the course. You may want to complete the course as quickly as you want to, or skip sections of courses you have already mastered.

Do I need to buy a textbook or attend any class?

No, you do not need buy any book or attend any class. However, if you may prefer to buy quality books directly relevant to your courses for the purpose of future reference if you can afford. Extra study material will never harm you in gaining any knowledge.

Where can I get technical help in case of a technical problem?

Please do not hesitate to contact us with all technical problems related to the online training courses. To satisfy our valued customers, Compulearn has also provides some helpful resource links and an Online Technical Forum to help you find answers to any technical issues you might have encountered on the course content.

Compulearn's rich online resources can quickly resolve most issues that may come up. If you have difficulty finding what you are after online, please do not hesitate to call us for assistance. We are ready to assist you in making your training experience as positive as possible.

Are the courses accredited for tuition reimbursement programs?

Similar to many classroom training providers throughout Australia, we always work with training partners, who are members of the Microsoft Independent Courseware Vendor Program (ICV) which means they are permitted to produce courses to be reviewed for the coveted Microsoft Certified Professional Approved Study Guide and the Microsoft Office User Specialist (MOS) logos. Some companies recognize this, while some don't.

Strict courseware development guidelines are published by Microsoft and must be followed by ICV members when producing courses to have any chance of receiving the logos. Once a course is finished it must also pass a complete review by Microsoft before any logo is granted. Courses containing either logo are your assurance that Microsoft has reviewed and approved the quality of the content in the course.

The Microsoft Certified Professional Approved Study Guide and MOS programs were developed to offer individuals a quality alternative to prepare for the various Microsoft certification programs. Everyone cannot afford the time and cost of attending instructor-led courses to prepare for the various certifications. By offering an alternative, Microsoft has given more individuals the opportunity to receive the many benefits of being certified.

Our training partner currently provides a complete set of courses to help individuals prepare for many certifications, including the Microsoft Certified Systems Engineer (MCSE), Microsoft Office User Specialist (MOS) certification, CompTIA's A+ Certificaion, and others. As the largest provider of these courses in real-time through the Internet at extremely attractive subscription pricing, Compulearn sets new standards of excellence in the training world.

With these valuable credentials, employers can be assured that their employees are receiving a high-quality, instructionally sound online training product that not only enhances professional and personal growth, but also stimulates job satisfaction.

Do the online courses need any plug-ins to run?

Not necessarily, our courses may be taken without any plug-in; however, for enhanced interaction or better learning experience within a course, it is recommended you download and install the Macromedia Shockwave and Authorware plug-ins before doing any of our courses.

Will you have more courses available in the future?

Yes, new courses are being developed and constantly added to our course list. As new courses are added, many are also added to existing subscriptions or valued packs without any extra cost to our students

What is a skill assessment?

Each course includes a 30-question Skill Assessment, which evaluates your knowledge of the course material. The Skill Assessment can be used for pre and post-testing. Both your first and best scores are recorded for your viewing. While you may EXIT the Skill Assessment at any time, you must complete it at one sitting to receive a score.

How can I improve my scores?

Upon completion of a unit within a course, go back and re-answer every question in that unit. Your improved score for that unit will then be recorded.

How do I see my scores?

Both Skill Assessment scores and Course scores are available through the Skill Assessment screen, which you access from the Navigation Bar.

How do I do a course?

Once your subscription is set up, a link to our login web page will be sent to you via email. Please click the "student login " icon, sign yourself in, and start doing your courses. detailed instructions will be sent to you after your payment is confirmed.

Can I go back to my last page completed the next time I log in?

Yes, in two ways:

The courses automatically use a global bookmark to mark the last page you were working on. This happens automatically when you click the EXIT button in the toolbar. Then the next time you sign on with your UserID and Password and select that course, you will be taken to the marked location where you left off. This global bookmarking feature works even if your next login is from another computer.

You can also bookmark the last page worked on by adding it to your Bookmarks or Favourites on your individual browser. However this type of bookmark would not take you to where you last left off if your next login is on a different computer, hence a different browser. And you will still need to go to the Training section front page first to log in.

How can I get full course completion credit?

To get full credit for completing a course, you must answer every "Think About It" question. You get credit for completing a Unit when you answer every question in that Unit. The course is completed when you have answered every question, in every Unit of that course.

Where do I get the student guide?

If the courses has a student guide, go to the Table of Contents to download. Adobe Acrobat Reader is required, which can also be downloaded for free from within the course. The student guide is not required to do the course.

Can I use my Mac to run the courses?

No, however you can try our free courses first to confirm if you believe your Mac can do it.

What makes these online courses high quality?

Our e-learning courses are based on sound principles, from extensive research in instructional design, adult learning and information processing. All online training courses are designed so that new knowledge and skills will be remembered and retrieved for future use.

Each subscription is divided into courses. Courses are divided into units. Each unit consists of:

- A well-defined set of learning objectives.

- A series of interactions that teach the stated objectives.

- A means for evaluating whether the learning objectives have been met.

Back to Compulearn E-learning Centre